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Quality & Service

OUR SERVICE

WINDOWS TIME

Putting ourselves in the position of customers is the premise of always talking customers as the center.Transposition thinking is an important requirement of service thought is our service.Window`s watch can think from the perspecitve of customers,understand customer`s views,know what customers need and don`t want,and provide instant and satisfactory services. Window`s watch will integrate the service from before,during and after procesing into a value chain oriented by customer demand,create a new value chain service era,and then set up industry benchmark.

6S SERVICE SYSTEM

  • SINCERE

    One stop agent processing.whole process trusteeship service.a community of destiny in the supply chain for the whole life.
  • SMILING

    Design team 7*24 hours 365 days uninterrupted solve your personalized customization and OEM/ODM relevant problems.
  • SATISFIED

    The products can pass CE,ROHS and reach certification,33 times watch QC process,12-24 months quality assurance.
  • SPECIALITY

    Take photos and make posters free of charge.Free disign,free proofing.Free pick-up service for customers coming to the factory.
  • SUPER

    Unified design.Unified production.Unified standard.Unified training.Unified management.
  • SPEEDY

    Accurate quotation within 30 or 60 minutes.Fast delivery on time within the delivery period One-to-One personalized customized service.

5 MAJOR SUPPORT SYSTEMS

  • TRAINNING CONSULTANT SUPPORT

    • watch assembler,watch quality control professional training system,provide professional support consulting services for customers
    • all staff should train brand knowledge,improve the professional concept of brand OEM,and improve the after-sales guarantee systems
    • can provide professional knowledge training for customers on a regular basis
  • PROGRAM DESIGN SUPPORT

    • Release new design and develop new products regularly
    • professional industrial designers provide product color scheme and product appearance improvement evaluation scheme
    • Strong ability to cooperate with customers in new material and new products development
  • CUSTOMS CLEARANCE & INSPECTION SUPPORT

    • Arrange registration,logo design and patent application for customers
    • Cooperate with the customs clearance of the goods by the customer`s agent
    • Support third party secured transactions support third party inspiction
    • Provide third party agent test report
  • COLLAGE QUOTE SUPPORT

    • Collage service
    • Provide storage and delivery agent
    • Accurate quotation in 20 and 30 minutes
    • Prooring before making goods to ensure product quality
  • OPEN IN-FACTORY SUPPORT

    • Provide open plants services and strategic partnerships with customers
    • Provide customers to follow up and check the whole process in the factory,thansparent and visual production process
    • Automatic return of mold fee when the quantity of goods is achieved within the specified period

SERVICE PROCESS

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